Frequently Asked Questions
A. What are your business hours?
We’re here for you 24/7 to ensure your stay is smooth, comfortable, and stress-free. A dedicated team member is always available to help. Contact: Amilo | 678-301-9741
B. Can I get a full refund?
Refunds are processed in accordance with our cancellation policy. Please review it before confirming your booking.
C. What is your return policy?
We love our returning guests! As a token of our appreciation, returning guests receive an exclusive discount coupon for their next stay. We can’t wait to welcome you back to Riverview Estates — your home away from home.
D. Are pets allowed?
To ensure a comfortable stay for all guests—especially those with allergies—this property is strictly pet-free. Qualified service animals are welcome in compliance with applicable laws. If you plan to travel with a service animal, please notify us at the time of booking. For compliance purposes, we may ask the following two questions:
- Is the animal required because of a disability?
- What work or task has the animal been trained to perform?
Service animals must be under control at all times, may not be left unattended in the property, and must be housebroken. Guests are responsible for any damage caused.
E. Is there a discount for direct booking?
Yes — enjoy an exclusive 12% discount when you book directly through our website. Use promo code AMILO1928 at checkout to save on your reservation.
© 2026 The Riverview Estates | (678) 301-9741 | theriverviewestatesfl@gmail.com | www.theriverviewestatesfl.com